Are you Lost in your Hiring Process?

Do you find that even though you start out with the best intentions in your hiring process, somewhere along the way you get off track and your “process” turns into utter chaos?

To prevent chaos from overtaking your hiring process, try to:

  1. Create a designated workflow.  Map out every step, decision, and action point in your hiring process and determine who is responsible for each part.
  2. Apply process automation to ensure that the workflow is followed completely and correctly.
  3. Set goals and reminders to keep the process moving forward
  4. Install communication tools to keep everyone informed and updated

To learn how you can take the chaos out of your hiring process, please contact myStaffingPro applicant tracking system at 800-939-2462 or visit http://mystaffingpro.com.

It’s our Anniversary!

What’s in it for me? (WIIFM): Executive Benefits of an ATS

Part 2 of the WIIFM series features the benefits of applicant tracking systems to Executives.  With a hosted applicant tracking system, Executives can:
Install Eyes in the Back of your Head with Increased Accountability
  • Review when an applicant was contacted, updated, or reviewed. The built-in accountability provides  immediate details on the applicant’s progress in the hiring process.
  • Find the answers to your questions.  Applicant tracking systems provide a  multitude of reports that can be used to analyze recruiting source effectiveness and pinpoint process bottlenecks
Beat your Competition with a Reduced  Cost-Per-Hire
  • Take advantage of social networking tools and  free job board posting.  The result is a larger applicant pool obtained at a fraction of the price.
  • Implement an automated process that reduces your time-to-fill and improves the quality of the hire
  • Utilize an applicant tracking system to eliminate administrative costs associated with printing and processing applicant data manually
Eliminate Compliance Concerns
  • Experience stress free audits with automated EEO, OFCCP, and E-Verify compliance management tools.
  • Provide compliance information with a moment’s notice with applicant information that is centrally stored and immediately available
To learn WIIFM for myStaffingPro applicant tracking system, please contact us at 800-939-2462 or sales@mystaffingpro.com.

What’s in it for me? (WIIFM): Recruiter Benefits of an ATS

Part 1 of the WIIFM series features the benefits of applicant tracking systems to recruiters.  With a hosted applicant tracking system, Recruiters can:

Be a Know-It-All with Info at your Fingertips

  • View data online 24/7 from any internet-enabled computer.  An online applicant tracking system eliminates digging through piles of paperwork in your office to find back information.
  • Know who’s on first.  Online systems track applicants throughout the hiring process, so that recruiters know exactly where each applicant is in the hiring process.
Become “Employee of the Month” with a Reduced Time-To-Fill
  • Stop wasting time with unqualified applicants!   Utilize an automated prescreening process to rank and differentiate applicants. By using prescreening techniques, recruiters can hire the best applicants faster.
  • Kiss manual approvals and feedback goodbye.  Applicant tracking systems, like myStaffingPro, provide an electronic approval and feedback process with status updates and reminders.  The automated process reduces lag time and improves the completion rate.

Spend Time on Recruiting, NOT Administrative Tasks

  • Say good riddance to data entry.  An online applicant tracking system will ask the applicant to enter and provide their information.  This removes the burden of manually entering the applicant’s data.
  • Step away from the phone (even if it’s just for a minute).  Automated tools enable recruiters to improve applicant communication without increasing the burden.   The result is a happier applicant pool that knows exactly where they stand in the hiring process.

Procedures and Documentation – Don’t be caught without them!

As a consumer, we are constantly being “assisted”.  Depending on the policies and procedures in place, this assistance can either be the reason for return purchases, or it can result in a social tidal wave of negative feedback.

Personally, I recently encountered frustration overload when I tried to correct an issue.  In my quest for redemption, I made six phone calls (yes, I said six), and each one resulted in a different conclusion and conflicting instructions.  During my quest, I had one request for money, two requests for my birth certificate, and one for my social security card.  The only thing I was certain of is that none of these people know what they are talking about, and I DO NOT trust them with any of my information.  By the time it was all said and done, I wanted to pull all of my business and get out of there faster than greased lightning.

To prevent this in your own customer service department, make sure that you have policies and procedures in place so that every consumer (or applicant) is given accurate and consistent information.  Remember, that your support team is another “store front” to the customer and that every interaction could be a game changer.

Nichole is the Quality Assurance Manager for myStaffingPro applicant tracking system.  To learn about myStaffingPro’s support options, please go to http://mystaffingpro.com/services/services.asp


Visit myStaffingPro at SHRM 2010

The annual  SHRM Conference is just around the corner in beautiful San Diego California.  This year, SHRM has one again done an outstanding job of creating relevant and interesting sessions for attendees.  (For a complete list, please visit SHRM’s website.)

In addition to the sessions, SHRM will feature  an exhibit hall with 120,000 net square feet and more than 600 vendors!  Find your way to booth #722 to witness the unveiling of myStaffingPro applicant tracking system’s new user dashboard, and for your chance to win a netbook computer.

For more information, visit http://mystaffingpro.com.  Otherwise, we look forward to seeing you in San Diego.

Maximize the Brain Power of your ATS

I was sitting at my computer today, waiting (yet again) for it to respond to my mouse clicks, when I thought, “this computer is supposed to be able to process a million times faster than my brain can.  So why am I sitting here waiting for it to respond?”  The answer, of course, is that my computer’s software has outreached its hardware.

However, the same question can easily be asked of your applicant tracking system.  Are you letting it work for you?  Too often, I see an ATS used as just an online version of the file cabinet.  Anything going in and out requires manual intervention.   To get your system to work for you, close the door, turn off the phone, take a few minutes away from the constant demands on your time, and configure it to match your hiring process.  Below are some simple steps you can take.

1.  Status Emails

Configure your applicant tracking system to auto-send emails when candidates reach a certain stage in the hiring process.  For example, once the applicant has completed the online application, let the system auto-send a “Thank You” email.  When the applicant is moved to the status ”Eligible for Interview”, setup an automated email invitation to the interview.  If a requisition has been filled, configure your system to auto-send an email to all of the candidates who weren’t selected.

2.  Prescreening Questions

Automatically identify the top applicants by configuring prescreening questions.  Identify those questions that will absolutely knock the candidate out of the hiring process, such as a minimum level of education, and set those up to be automatic disqualifiers.  For other not-so-absolute criteria, setup scoring so that the best answer gets the highest score.  For example, five years of experience would get an score of 10, while no experience will get a score of 0.  Then, when you build your list of candidates, sort by that score and work with the top candidates.  Just be sure to apply your ranking criteria the same across a requisition.

3.  Hiring Manager Portal

Let your hiring managers add their requisitions and review only their candidates via a self-service hiring manager portal.  Access can be configured a variety of ways.  They will thank you for it and you will save a lot of time!

4.  Job Board Feeds

Your applicant tracking system should be able to automatically feed your job openings to job boards.  With just a few clicks, you can send your openings to the job board(s) of your choice, even to free job boards!

5.  Requisition Approval Workflow

With an automated requisition approval process, you can shave days off the normal approval time.  When a requisition is created, you can launch a routed approval workflow.  As each approver reviews and approves the requisition, the next approver is automatically notified.  If an approver doesn’t reply within a certain amount of time, the applicant tracking system will auto-email a reminder.  Once the approval workflow is completed, you have a log of all comments, with absolutely no manual intervention from you.

- Jennifer Brogee
Chief Information Officer

Poorly Designed Online Applications Could Cost You!

Can you imagine what would happen to Amazon if 30% of their customers dropped out during checkout because they became frustrated with how difficult the process was or they couldn’t figure out how to complete the task?   Ama-zon would be Ama-gone!  Unfortunately, that’s about the number of applicants who typically fail to complete the online application process.

So, why are ATS applications so bad? Most are not designed with the job seeker/end-user in mind. This results in a very poor user experience that frustrates (worse yet even alienates) many job applicants. Here at myStaffingPro, we hope to change this by leveraging some of the same usability principles that have worked for successful eCommerce and Social Networking sites.

With the release of our new online application process, we’ve addressed several areas that typically degrade the applicant/user experience.

1. We built our search screen around the idea that one size does not fit all.

Maybe you like maps, maybe you like searches, or maybe you want to quickly find a job 5 minutes from your house. No problem, as we accommodate all types of applicants by giving them the flexibility to find jobs the way they want to find jobs.

2. Here’s what we know. People are impatient and they don’t like to fill out lengthy forms.
We’ve designed our application process with the applicant in mind. It allows us to collect some basic information up front to prequalify the applicant, and  then allow HR/Recruiter to invite qualified applicants to come back to complete more later. The benefit is we’ll only collect what we absolutely need when we absolutely need it.

3. Are you crazy about your unlimited texting?
No problem! When a job becomes available, we’ll email it, text it, and we’ll provide a way to track job openings via an RSS feed. We know that applicants are  free spirits and we won’t tie them to their email inbox!

4. Ever feel like nobody loves you?
We’ve made it easy to stay in touch so that job applicants don’t feel disenfranchised and disconnected.  Applicants  can stop in the middle of the application and return later to complete it, they can easily check their job status, watch videos online to see what the job is all about, and subscribe to future openings.   If applicants happen to get hung up during the online process, myStaffingPro will provide online technical support designed to get them on their way quickly.   In addition,  recruiters can stay in touch with hiring managers via text and email updates.  After all, your success is our success.

5. Have you ever been in an online application and felt lost without a map, GPS, or road signs?
It is common for an applicant to become disoriented after they are transferred around to different sites and vendors to complete different parts of the application. Not the case with myStaffingPro! We keep your company’s brand throughout the process; provide intuitive navigation, and instructions geared toward the specific job and company to which you are applying.

So, to those 30% of applicants who gave up on the job application and went to play with their cat instead, never fear. Help is on its way!!

To learn more on how you can “Stop the Applicant Suffering!” join myStaffingPro’s webinar on the 10 Steps to a Successful Candidate Application Process” on June 15th at 1pm.

Free Webinar: 10 Steps to a Successful Candidate Application Process

Stop the Suffering!!

Job hunters are speaking out that online application processes are overwhelming, tedious, and an information “black hole.”  To avoid candidates writing an entire blog about how bad your online application process is, attend myStaffingPro’s  “Stop the Suffering! 10 Steps to a Successful Candidate Application Process” webinar on June 15th at 1pm.

myStaffingPro’s Ruth Ann Stover will discuss the “10 Steps to a Successful Candidate Application Process”:

  1. Make searching for a job easy!
  2. Leverage free job boards and social networks to reach potential candidates
  3. Offer alternative methods for job notifications
  4. Build and maintain your brand throughout the process
  5. Gain trust and knowledge about your company and culture
  6. Think usability not confusability
  7. Collect what you need when you need it
  8. Keep candidates engaged and informed
  9. Treat your candidates like your customers
  10. Manage your pipeline effectively

To register for June 15th webinar on how to “Stop the Suffering!  10 Steps to a Successful Candidate Application Process”, please go to https://www2.gotomeeting.com/register/500507586

myStaffingPro’s Onboarding Process Saves 120th tree!

As our document storage system reaches 1 million pieces of paper saved, we thought it would be interesting to look up the impact of that level of conservation:

  • 1,000,000 pages of documents stored electronically
  • 10,000 lbs of paper saved (20# sheet weight office paper)
  • 120 trees saved (24 trees per ton of paper)
  • $8,000 in paper saved (10 ream box @ $40 each)
  • $33,000 in printer cartridges saved (450 page yield cartridge @ $15 each)
  • $17,000 in filing cabinets saved (12,000 capacity cabinet @ $200 each)
  • $333,000 in wages to label and file (2 minutes per page at $10 per hour)

For more information on how you can save trees and money with  myStaffingPro applicant tracking system’s onboarding process, please contact us at 800-939-2462.