I’ll Have Another Award

Just weeks after the 138th Kentucky Derby, winning horse “I’ll Have Another” is on a journey to the second race of Triple Crown, the Preakness Stakes. Like the winning horse, myStaffingPro applicant tracking system is on its own race to claim another award this year.

The prize is the coveted 2012 American Business Awards for the Most Innovative Tech Company of the Year. More than 3,000 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Most Innovative Company of the Year, Management Team of the Year, Best New Product or Service of the Year, Corporate Social Responsibility Program of the Year, and Executive of the Year, among others. The multidimensional selection process has already begun and the race is in full throttle with myStaffingPro being named as a finalist. The exhilarating race will come to a close on September 17 in San Francisco.

Details about The American Business Awards and the list of Finalists in all categories are available at www.stevieawards.com/aba.  For more information on myStaffingPro’s nomination, please refer to the press release myStaffingPro Named As Finalist In 2012 American Business Awards.

EEOC – Quayle Amendment – Chamber of Commerce

This post was originally posted on the http://www.hrsolutionsblog.com/ by Credential Check’s President Michael Pachuta.  We would like to thank our partner, Credential Check, for allowing us to repost their blog and share this important information with you.

If you have been receiving the same amount of emails and phone calls that I have then you may appreciate the following “Executive Summary” of the information.

I apologize for the length of this Blog up front. It has been an informative couple of weeks with the Updated Criminal Record Guidance and now the Quayle Amendment and then further support from the Chamber of Commerce.

I have compiled information from several sources including Littler Mendelson, Arnall Golden Gregory LLP, The National Association of Professional Background Screeners, Clark Hill, Seyfarth Shaw and the Chamber of Commerce.

EEOC:

Background Data

  • EEOC describes the various public and private sources for obtaining criminal records.

Intentional or “Disparate Treatment” discrimination

  • Employer must apply its screening standards in an even-handed manner as between similarly situated applicants of different racial and ethnic backgrounds.

“Disparate Impact” discrimination

  • Title VII does not protect ex-offenders as a protected class per se, unlawful discrimination may result from the administration of a facially-neutral policy or procedure.
  • An employer may show, by competent evidence, that its policy in fact does not result in a disparate impact
    • That in the employer’s particular geographic area, African American and/or Hispanic men are not arrested and convicted at disproportionately higher rates.

Defending a criminal record screening policy

  • Arrest records vs. Conviction records
    • Arrest does not establish that the underlying criminal conduct occurred
      • EEOC concedes the possibility that some types of underlying conduct resulting in arrest may “make the individual unfit for the position in question.” In those limited cases, the employer may rely on the conduct.
      • Conviction “will usually serve as sufficient evidence that a person engaged in particular conduct
        • However take Caution: “there may be evidence of an error in the record, an outdated record, or another reason for not relying on the evidence of a conviction.”
  • Conviction record screening policies
    • “Employer needs to show that the policy operates to effectively link specific criminal conduct and its dangers with the risks inherent in the duties of a particular position.”
    • The EEOC offers two examples where “employers will consistently meet the ‘job related and consistent with business necessity’ defense.”
      • Employer “validates” the criminal conduct screen for the position at issue by relying on the three different approaches set forth in the Uniform Guidelines on Employee Selection Procedures
      • Employer may deploy a “targeted screen” that considers the three Green factors (derived from Green v. Missouri Pacific Railroad, 549 F.2d 1158 (8th Cir. 1975)

1)     The nature and gravity of the offense

2)     The time that has passed since the offense and/or completion of the sentence

3)     The nature of the job held or sought

An “individualized assessment” should be made by an employer in virtually all instances before the employer disqualifies an individual for employment based on past criminal conduct

1)     The facts or circumstances surrounding the offense or conduct

2)     The number of offenses for which the individual was convicted

3)     Older age at the time of conviction or release from prison

4)     Evidence that the individual performed the same type of work, post-conviction, with the same or a different employer, with no known incidents of        criminal conduct

5)     The length and consistency of employment history before and after the offense or conduct

6)     Rehabilitation efforts, e.g., education and training

7)     Employment or character references and any other information regarding fitness for the particular position

8)     Whether the individual is bonded under a federal, state, or local bonding program

  • Where an applicant or employee does not respond to requests for such information, the employer may make its employment decision without the information.
    • The EEOC also acknowledges that an employer may be able to justify a targeted criminal records screen solely under the Green factors (i.e., one without an individualized inquiry), but only where the targeted records screen is “narrowly tailored to identify criminal conduct with a demonstrably tight nexus to the position in question.”

1)     Inform the applicant that he or she may be excluded based on the past criminal conduct

2)     Provide an opportunity to the individual to establish that the exclusion should not apply

3)     Consider whether the individual assessment shows that the policy should not be applied to the applicant

  • The guidance recognizes that some state and local laws may restrict or prohibit the employment of individuals with records of certain criminal conduct.
    • EEOC’s view: Title VII preempts state and local laws if they “purport to require or permit the doing of any act which would be an unlawful employment practice under Title VII.”
    • The EEOC takes the position that if an employer’s exclusionary policy or practice is not job related and consistent with business necessity, the fact that it was adopted to comply with a state or local law or regulation will not shield the employer from Title VII liability.

Employer Best Practices (Section VIII, Employer Best Practices.)

  • Create a “narrowly tailored written policy and procedures for screening for criminal records.”
    • Employers must identify essential job requirements and the “actual circumstances under which the jobs are performed,”
    • Determine the specific offenses that may demonstrate unfitness for performing such jobs,
    • Determine the duration of exclusions for criminal conduct (including an individualized assessment).
    • Recording the justification for the policy and procedure
    • Provide related training and education to managers, hiring officials and decision makers
    • Maintain criminal record information in a confidential manner.

Conclusion

  • Employers that use or are considering using criminal records to screen applicants or employees should consider the following:
    • Employers who want to assess potential disparate impact risks should consider conducting a privileged review of their criminal record-based screening policies and procedures to help identify areas of opportunity in terms of fortifying the policies and procedures as defensible under Title VII.
    • Employers should continue to be mindful of, and comply with, the various laws that impact the use of criminal records in addition to Title VII, including state fair employment laws and the federal and state fair credit reporting laws, such as the FCRA.

Quayle Amendment

Congress considers the Commerce, Justice, State and Independent Agencies FY 2013 Appropriations bill (CJS).

The Senate inserted report language in the bill, which can be found on page 114 and 115, directing the EEOC to share the guidance prior to issuance.

    • The EEOC has already partially disregarded this instruction by issuing the criminal records guidance without stakeholders being able to actually view the guidance.  The report language also instructs the EEOC to publically circulate any credit guidance to stakeholders.

The CJS appropriations bill is pending a vote on the floor in the Senate and that could come as early as this month.

In the House, an amendment may be introduced to the CJS bill (H.R. 5326) as early as today which would de-fund the EEOC from implementing, administrating or enforcing the EEOC’s guidance on criminal records.

In a related scenario, the Administration is threatening a veto of the CJS bill over EEOC concerns.

Obama Threatens Veto of House Spending   Bill Over Funding Level for EEOC, Other AgenciesBy Derrick Cain

The Obama administration May 8   issued a veto threat against a spending package making its way through the   House that contains fiscal year 2013 funding for the Equal Employment   Opportunity Commission and a provision that would block funding for   implementation of a new EEOC regulation involving the Age Discrimination in   Employment Act.

The statement of administration   policy said the Commerce, Justice, Science, and Related Agencies   Appropriations bill (H.R. 5326) contains less funding than the White House   requested for several agencies, including EEOC.

The proposed $366.6 million for the   EEOC, which was approved April 26 by the House Appropriations Committee (81 DLR A-1, 4/26/12), would be   $6.56 million above the FY 2012 appropriated level and $7.1 million below the   president’s request.

“Funding at this level would prevent   EEOC from filling critical investigator positions lost through attrition,   which would increase EEOC’s backlog and weaken its ability to enforce federal   laws that protect individuals from discrimination based on their race, color,   religion, sex, national origin, age, disability or genetic information,” the   statement said.

Obama ‘Strongly’ Opposes Rule   Blockage

The administration also said it   “strongly opposed” various legislative riders including a provision   that would prohibit funding for EEOC to implement, administer, or enforce a   final rule issued March 29 amending its existing ADEA regulations to conform   with two U.S. Supreme Court decisions that recognized ADEA disparate impact   claims and put the burden on employers to prove the act’s “reasonable factors   other than age” (RFOA) defense (77 Fed. Reg. 19,080; 61 DLR AA-1, 3/29/12).

“Preventing the implementation of   this rule under the [ADEA] would prevent the EEOC from bringing its   regulations into line with Supreme Court decisions and perpetuate uncertainty   surrounding the defenses to an age discrimination claim, resulting in   inconsistent litigation outcomes for both individuals and employers,” the   administration said.

EEOC said the rule incorporates the   Supreme Court’s 2005 decision in Smith v. Jackson 544 U.S. 228, 92 FEP Cases   1824 (61 DLR AA-1, 3/31/05), and the   court’s 2008 decision in Meacham v. Knolls Atomic Power Laboratory, 554 U.S.   84, 103 FEP Cases 908 (119 DLR AA-1, 6/20/08), into the   commission’s ADEA regulations codified at 29 C.F.R. Part 1625.

In addition, the administration said   it opposes language in the bill that would weaken civil rights enforcement   under the Americans with Disabilities Act.

“The [ADA] is crucial to protecting   core civil rights principles and ensuring that people with disabilities have   access to everyday activities and can participate in all aspects of society,”   the administration said.

House Begins Lengthy Debate

For its part, the House began   debating the underlying bill in earnest May 8 and is expected to spend up to   two days debating an unlimited number of amendments.

In addition to EEOC funding, the   bill would fund the U.S. Commission on Civil Rights at $9.2 million, which is   the same as FY 2012 and $207,000 below the president’s request. The bill would   specify that the inspector general of the Government Accountability Office   also would serve as the civil rights commission’s IG, and the bill would set   aside $250,000 for this purpose.

The president’s proposed budget also includes about $153 million for DOJ’s Civil Rights Division. However, the   House bill does not include a separate line item for the division and instead lumps the division’s funding with other DOJ programs.

 

And just when you thought I was done:

FAQ’s

  Is the updated enforcement guidance now “the law”?

  • The guidance represents the Commission’s construction of Title VII. The federal and state courts are not literally bound by and do not have to “defer” to the guidance. Indeed, the EEOC issued this guidance in part because of criticism of its prior guidance as unpersuasive by the U.S. Court of Appeals for the Third Circuit. That said, it is a certainty that the Commission will rely on its guidance in administrative enforcement actions, and at least some courts are likely to defer to the guidance based on the EEOC’s role in enforcing Title VII since the statute’s enactment in 1965.

Did the EEOC prohibit employers from asking about criminal records on employment applications or early in the hiring process?

  • No. The guidance notes that some states require employers to wait until late in the hiring process to ask about conviction records, but the EEOC only “recommends” that employers not ask about convictions on job applications. If employers do so, however, the EEOC advises that such inquiries be “limited to convictions for which exclusion would be job related for the position in question and consistent with business necessity.”

Did the EEOC prohibit employers from considering criminal records in hiring and employment decisions?

  • No. The EEOC takes the position that employers should be circumspect in using criminal records, based largely on the national data concerning disproportionate arrest and conviction rates, but does not purport to outright prohibit employers from considering criminal records.

Is the EEOC going to presume disparate impact in its investigations?

  • The EEOC stops short of saying that it will presume a disparate impact from the use of arrest and/or conviction data, but does state that the national data “support” a finding with regard to race and national origin. An employer defending a charge of discrimination on this basis will have the opportunity to contest a finding of disparate impact based, for example, on data concerning local arrest and conviction rates for protected class members.

To satisfy the business necessity standard, is the EEOC requiring formal validation of a criminal record screening policy?

  • No. The EEOC takes the position that formal validation is one way to satisfy the business necessity standard (though an unlikely one, based on significant data challenges), but states an alternative is to deploy what it calls a “targeted screen,” i.e., a screen that incorporates the Green factors, and in most instances provides an opportunity for an individualized assessment of potentially disqualified ex-offenders. The EEOC enumerates a list of factors to consider.

Did the EEOC address the significance of older criminal history information, a question that garnered significant attention at the Commission’s public meetings?

  • Yes. One of the factors for determining whether use of conviction records is job related and consistent with business necessity, according to the EEOC, is the time that has passed since the offense, conduct and completion of the sentence. However, the EEOC does not suggest, much less define, a bright-line standard in this regard. In fact, the EEOC says that whether the “duration of an exclusion will be sufficiently tailored to justify the business necessity standard will depend on the particular facts and circumstances of each case.” The EEOC further notes that academic studies demonstrate the risk of recidivism declines over time, and these studies may inform an employer’s consideration of aged conviction or arrest data.

Can an employer still use a consumer reporting agency (or background screening company) to gather and report the criminal history information? 

  • Yes. The guidance does not purport to prohibit employers from using consumer reporting agencies to provide background check reports, but does seem to warn employers away from using such agencies when they provide unreliable information.

Does it matter whether an employer is subject to regulatory requirements?

  • Yes. The EEOC acknowledges that some employers are subject to regulatory requirements, but cautions employers about adopting screening policies that exceed those requirements.

About Credential Check:

Credential Check specializes in employment screening for mid to large size organizations. In developing our client relationship, we carefully evaluate the needs of each client with regards to their industry, business model, scale, and departmental initiatives.  Our professionals will create a streamlined solution while considering key decision making factors such as their current e-recruitment, HRIS technology and budget constraints. 

What sets us apart from the competition is our ability to provide competitively priced, intuitive solutions that are flexible and scalable while maintaining a high level of dedicated client service.  Our reports are easy to read and understand. Our client service team is trained and readily available to provide support.

With Credential Check you get reports that are developed to meet your specific needs and the support and technology that enables you to maximize their usage. We assist you in taking a systematic and consistent approach to the screening process.

Automate the Mundane with Talent Acquisition Software

Bored

Flickr photo by Peppermint Foa

Talent acquisition is one of the most important tasks of the HR department.  They have to find and acquire the right talent that fulfills their organizational requirements and this is becoming increasingly challenging in this dynamic work environment.

The importance of talent acquisition to an organization coupled with its challenges has forced many HR managers to look beyond the traditional recruiting techniques.  They are increasingly looking at software that can streamline this process in a big way.  This need has led to the development of talent acquisition software that makes it easy for the HR managers to identify potential talent and track their progress.  This software automates some of the manual and mundane tasks performed by HR and it makes information about potential candidates readily available, thereby reducing the administrative workload of HR managers.  With talent acquisition software, HR can focus their attention on the core aspects of talent acquisition that will benefit their organization in a big way.

myStaffingPro is Faring Well As Award Season Continues

It is award season, and to kick things off HRO Today released their 2012 Baker’s Dozen Customer Satisfaction Rating for Talent Management Software.  We are proud to report that  myStaffingPro was ranked 2nd overall, and 1st in quality of service.

“We congratulate myStaffingPro for their excellent performance on the HRO Today magazine Talent Management Software Customer Satisfaction Baker’s Dozen Rating Survey. Clearly, their success on this survey was related to their ability to provide exemplary service and stay close to their customers. This allows them to effectively compete against some of the largest software companies in the human capital management universe and they have an excellent future,”according to Elliot Clark, CEO of HRO Today magazine.

In true award fashion, we would like to sincerely thank our customers who took the time to complete the survey, HRO Magazine for putting this together, and our awesome team for making it possible.  For more information on the award, please read our press release “myStaffingPro Named to HRO Today’s Bakers Dozen List for Talent Management Software”.

Be Like Midmark Corporation and Achieve Social Media Recruiting Success

Should we or shouldn’t we.  Should we or shouldn’t we.  I’ve read hundreds, maybe thousands of blogs about social media and recruiting.  As a marketer, I’ve always been on the “for social media” band wagon.  Now, I finally have the proof to back it up!

On Monday, we released a case study in cooperation with Midmark Corporation about how they utilize social media and myStaffingPro applicant tracking system to overcome the recruiting challenge of gaining visibility.

Get the Midmark Corporation Case Study

The case study explores Midmark Corporation’s recruiting challenges and identifies how:

  • Social media expanded their recruiting reach
  • Internal employees were educated and encouraged to participate in social media
  • myStaffingPro provided the tools and technology to achieve their goal

Interested in learning how myStaffingPro can help you achieve social media recruiting success? Visit http://success.mystaffingpro.com to download the case study and request a one-on-one demonstration of myStaffingPro applicant tracking system.

10 Reasons to Use an Applicant Tracking System

Top 10 reasons to use a SaaS applicant tracking system:

  1. Reduces your cost per hire and expands your recruiting reach with free job board postings, SEO, and social media tools
  2. Qualifies your applicant pool so that you can focus on the best applicants
  3. Delivers electronic prescreening, requisition, offer approval, and onboarding  processes so that you can reduce your time to fill
  4. Tracks applicants through the hiring process and maintains compliance information
  5. Provides hiring process workflows that reduce bottlenecks
  6. Analytics
  7. Secures and organizes data that it can be searched on and accessed from any computer
  8. Eliminates data entry with seamless integrations to assessment, background, E-Verify, WOTC and  HRIS providers
  9. Elevates your employment brand with an online presence
  10. Builds a searchable database of candidates for future use

Connectivity is More Important Than a Suite

Connecting People

Flickr Image by Grete Kempton

In today’s competitive environment, finding and retaining top talent has become a big challenge for HR personnel.  One solution is to implement a quality talent acquisition system that will make it efficient to recruit, qualify, track, and hire applicants.

In the talent management marketplace, there are two buying options: suite, or best-in-class solution providers.  Suite vendors provide talent acquisition a part of a larger talent management suite with tons of applications that may or may not be useful for the company.  When making a purchasing decision, HR would select software that facilitates their process and connects to systems that are not being replaced.  Rather than focusing on a single-named system, the buying process should be focused on finding a system that is compatible with their needs, adaptable to their hiring process, and connects to existing software.

5 Reasons Why Mega-Software Isn’t Better

The talent management industry is abuzz with new acquisitions and mergers. The hot trend is that bigger is better.  However, much like my waistline, I find that too much isn’t always a good thing.

5 Reasons Why Bigger Isn’t Better:

  1. Just because the software is listed under the same name, it  doesn’t mean that it is one system or that the integrations are fluid.
  2. Mega-software systems aren’t specialists in anything.  Instead of getting the best system, you might be settling for one that is mediocre in everything.
  3. Help at the software mega-system disappears before the ink is dry on your contract.  More often than not, your implementation is shuffled through multiple people.
    • Mandy is your recruitment specialist.  She doesn’t know anything about our HRIS or what fields map, so don’t even ask.
    • Bob is your go-to for HRIS. Bob is on the west coast and works part time.
    • Nancy can help with payroll.  Assuming Bob and Mandy have set up the previous modules correctly you shouldn’t have anything to worry about.  It’s only payroll!
    • Employee performance is handled by Amy. Amy doesn’t work at our company.  We actually acquired our employee performance system and since no one knows it, we’ve outsourced the implementation process to a third party.
    • Post implementation, their extensions will magically disappear from our phone directly and you’ll have to wander your way through our automated system for help.  Enjoy!
  4. Unless you are a mega-company, the mega-software system doesn’t care about you.  You aren’t even a bleep on their radar.
  5. Mega-software requires mega-money.  These systems have commitments to stockholders, boards, venture capitalists, etc. to fulfill their interests.  Conversely, self-sufficient companies like myStaffingPro rely on their customers.  Which means you pay our salaries, therefore we work for you and use your feedback to make improvements.

Looking for an applicant tracking system that specializes in just that?  Visit http://mystaffingpro.com to learn more about myStaffingPro applicant tracking system.

The Consumerization of IT: CEO & Founder Robert Schulte Weighs In

For human resources professionals, the effects of the consumerization of IT are hard to miss. Even entry-level employees have access to powerful tools, applications and networks in their personal lives. Many organizations find these same technologies infiltrating the workplace. From employee and manager self-service portals to the growing number of social media elements in performance and learning management, the technology employees expect to find in the workplace is changing.

But how will this shift–the consumerization of IT–impact the way an organization recruits, engages and manages its workforce? What opportunities and challenges does it present to human resources? I recently caught up with Robert Schulte, founder and CEO of HR Services Inc. to discuss this trend, and he had some great points:

According to a survey conducted by Avanade, 73% of executives consider the consumerization of IT a top priority,and 79% will make new investments in embracing this trend in 2012. What factors are driving this?

SCHULTE: The shift is happening from the “bottom-up”. Employees are beginning to recognize that technology can make their lives/jobs easier and they are beginning to embrace the software that they used to avoid/detest. Vendors are beginning to understand that they need to make their software “usable not confuse-able”. Software that is easy to use and helps people accomplish tasks will be adopted from the bottom-up. IT professionals will not have to force people to use this type of software, they will simply have to enable them.

There’s a widely-held view that access to consumer technology (social media, the Internet, mobile apps) will offer too many distractions, and negatively impact productivity. Do you agree or disagree?

SCHULTE: Social media, the Internet, mobile apps do have the potential to distract employees from doing their work, but good employees know how to use common sense and discipline to prevent these distractions from impacting the way they work. Poor employees will find other distractions to negatively impact their job (water-cooler gossip, day dreaming, etc.). If you take the lead in providing good direction for employees on how to use these tools to benefit the organization, most will use them to become more productive, not less productive.

Where is the greatest opportunity for Human Resources to embrace the consumerization of IT in their organization? Recruiting? Learning and development? Performance management?

SCHULTE: In that we are a talent acquisition (recruiting) software company, I obviously think that the sourcing and recruiting areas have great opportunities for those who embrace the new social technologies (Facebook, Twitter, SEO, etc). We still see many customers struggling with the way they incorporate these technologies into their recruiting processes. Those that have embraced these concepts are seeing referrals increase and advertising costs decrease.

There’s a lot of conversation around the need for HR to position itself as a more strategic and consultative, rather than administrative and transactional, function. How might consumerization help (or hurt) efforts to that end?

SCHULTE: I believe that a large part of consumerization is shifting to “self-service”. When processes become easy for the employee to perform without interaction from HR, HR has more time to be strategic.

Many organizations struggle with the unique challenges specific to recruiting and managing an increasingly mobile and tech-savvy workforce. How can HR tackle these challenges head on, and support leadership in these endeavors?

SCHULTE: I believe this new mobile, tech-savvy workforce is actually easier to manage. This workforce wants to be given the tools to do the job, but then they want you to get out of the way to let them do their jobs. HR can tackle the challenges by helping to provide an environment that’s focused on getting the job done and is not over-burdened with rules and procedures that make these people less productive.

About Robert: Robert Schulte founded HR Services Inc.  in 1993 after a need arose for a local Human Resources Outsourcing firm. Since inception, Robert’s forward thinking mindset has transformed HR Services Inc. from a HRO to a leading applicant tracking system vendor. As the CEO, Robert oversees the day-to-day operations of HR Services Inc., while also actively participating in the future development of myStaffingPro.

Robert holds a Bachelor’s degree from The Ohio State University and a Masters of Business Administration from Ashland University.

About the Author: Kyle Lagunas is the HR Analyst at Software Advice—an online resource for talent management software buyers guides and more. For the full roundtable discussion, find the original post on his blog: http://blog.softwareadvice.com/articles/hr/expert-roundtable-consumerization-of-it-a-call-to-arms-for-hr-1030712/

Elevate your Recruiting Initiatives with Talent Communities

Break out of your recruiting monotony by building talent communities.

How?  Get involved with social media and engage with candidates.

Download our free white paper: From Talent Pools to Talent Communities

The purpose of this free white paper is to explain the importance of social media in recruiting.  This guide:

  • Addresses current research into social media trends and practices in human resources
  • Identifies best practices for the strategic integration of social media to build talent communities
  • Outlines the fears and obstacles that are preventing companies from taking advantage of the social media explosion
  • Introduces myStaffingPro Elevate, a recruiting software that integrates social media with your applicant tracking system to reduce your time to hire
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