What is Onboarding?

Onboarding is the process of helping new hires become employees. The onboarding process involves a series of steps including but not limited to:

  • Welcoming the new hire to the company
  • Providing information about the benefits and culture
  • Completing new-hire paperwork, including:
    • Application
    • W-4
    • I-9
    • State tax form
    • Direct deposit form
    • Signing off on the employee handbook, computer usage, harassment, and other policies
  • Sending notifications to managers, IT, security, etc.
  • Prepare the hire for their first day of work
  • Scheduling training and orientation

The goal is to make new hires feel welcome, excited, and prepared to start at your company. Some companies manually manage their onboarding process while others utilize their applicant tracking system or HRIS.  Companies that utilize software to manage onboarding benefit from:

  • Consistent new hire process
  • Web based system that allows new hires to complete onboarding when it is convenient for them
  • Pre-populated fields that eliminate the frustration of entering the same information over and over again
  • Centrally stored documents that are available 24/7

How do you manage your onboarding process?  Are you looking for an applicant tracking system for onboarding? Visit http://onboarding.mystaffingpro.com to see what myStaffingPro can do for you!

What are Hiring Metrics Reports?

With all of this talk about big data, I thought it would be nice to review a couple standard hiring metrics reports in myStaffingPro applicant tracking system.

What are hiring metrics reports?
Metrics Reports provide measurable information about requisitions. myStaffingPro includes three metrics reports: time-to-fill, sub cycle, and aging.

Time-to-Fill
SHRM provides a through description of time-to-fill, including industry standards at http://www.shrm.org/Research/Articles/Articles/Pages/MetricoftheMonthTimetoFill.aspx

At myStaffingPro, we calculate the Time-to-Fill report by the number of days from Requisition Activation Date to Requisition Filled Date for requisitions that are in the Filled status. This number is then averaged across each month, for the time period selected.

Sub Cycle
The Sub Cycle report identifies the dates that are important throughout the life cycle of the requisition. These dates include: Created Date, Requisition Approval Date (if your organization uses the Requisition Approval feature), Internal Activation Date (if your organization uses the Internal Portal), External Activation Date, and Filled Date. The report summarizes the number of days from Created to Filled and from Active to Filled.

Aging
The Aging report calculates the Age of the requisition, based on the Created Date until Today. The report identifies those requisitions that are over 15, 30, 60 and over 90 days old.

What reports do you use to evaluate your hiring process?  Does your applicant tracking system include hiring metrics?

myStaffingPro Review by RiverStone Health

We asked Human Resources Generalist and Recruiter, Alexis Urbaniak, about her experience  with applicant tracking and myStaffingPro.  Below are her responses to our brief interview.

What is your experience with using an applicant tracking system?
I have used an ATS for 5 years.

How long have you been using myStaffingPro?
I have been using MSP for 1.5 years, since fall of 2011.

How has myStaffingPro affected your processes (i.e. cost effectiveness, time to fill, etc.)
I would estimate it saves me 10 hours a week directly.  Since bringing on MSP with my employer, it has reduced time to fill by 2 weeks.  Not only is it cost-effective, it tracks everything, so there is no need to worry about sending out paper information and getting it back- it’s so easy to email things back and forth to managers and update in the system as you go! You can also email applicants directly out of the system, and update the candidates’ status, so it eliminates time spent playing phone tag scheduling interviews and updating information.  Instead of spending hours each week returning phone calls to candidates who inquire about the status of their application, our receptionist directs candidates calling in to log back into their applicant portal to view status updates 24/7.  The system tells candidates when applications are not complete, when their status is updated, and when an electronic offer letter has been sent, so it takes a lot of administrative weight off HR’s shoulders.  We connected MSP to Microsoft Dynamics Great Plains, our fiscal/HR software, so new hires feed into the record so we don’t have to create a new employee record manually.  This service saves us another hour each week.  Its automated live job feed to high visibility job posting websites such as Indeed.com has cut 2 hours a week out of my recruiting function alone.  Now I have time to focus on analytics and sourcing instead of posting to various job boards!

What is your favorite myStaffingPro feature?
My favorite feature is the ability to see all the requisitions that the candidate has applied to and notes with their record.  If someone declined a position a year ago and re-applies, I can look at their information electronically instead of digging through paper files to see what the reasons were.  It creates a streamlined and compliant process.  Plus, the service provided by Koji is FABULOUS! I can email a question and always get a quick response back.  The team at MSP is great to work with and you feel like a valued customer!

What would you say to other HR professionals about myStaffingPro?
Don’t spend another day tracking paper applicants and worrying about being legally compliant for tracking and screening purposes.  Not only is the cost of myStaffingPro very reasonable, the features such as automated job board positing are necessary in today’s market and the service you will receive is worth its weight in gold! You cannot go wrong- utilize myStaffingPro!

 

A huge thank you to Alexis for taking the time to complete our interview!  To learn more about her company, RiverStone Health, please visit www.riverstonehealth.org

Get Accountability with Applicant Tracking

Didn't Do ItThe blame game.  My toddler is an expert at shifting the blame onto someone or something else.  Typically, we can see through her exuberant stories, but without a complete record of events, it is hard to know what really happened.  Maybe it was the dog, or perhaps Lily the mouse did come to life and take it.  Who knows.  As a parent, I can be a little forgiving, but employers aren’t and the EEOC certainly isn’t.

Before little white lies become a big problem in your hiring process, build in accountability with an applicant tracking system.  An applicant tracking system records:

-       Who created, activated, posted, and/or edited a requisition
-       All documents and information collected during the hiring process
-       All activity on the applicant record

In addition, it provides comprehensive sourcing, workflow, and metrics reports.  With an applicant tracking system, you can identify when the applicant:

-       Started the application process
-       Completed the application as well as how long it took them
-       Returns to check their status

In addition, you can track all of the hiring manager and recruiter activity on an applicant record.  Including when they:

-       Updated the applicant’s status
-       Sent email messages
-       Reviewed and/or added documents
-       Edited data
-       Posted a note

Before Lily the mouse loses another resume, or even worse, an I-9, implement an applicant tracking system to build accountability into your hiring process.

myStaffingPro Review by Ocean Dental

We asked Dani Pendleton from Ocean Dental about her experience with applicant tracking and myStaffingPro.  Below are her responses to our brief interview.

What is your experience with using an applicant tracking system?
Previous to using myStaffingPro, I used a different online applicant tracking system for about two years before we made the switch to MSP.

How long have you been using myStaffingPro?
We went live with MSP in February 2012.

How has myStaffingPro affected your processes (i.e. cost effectiveness, time to fill, etc.)
MSP has more features/tools than the previous system we used, which allows us to be more interactive with our applicants. It also assisted us with streamlining our onboarding process. We receive a fast response to questions or concerns and have resources available to keep us educated on updates and changes.

What is your favorite myStaffingPro feature?
The ability to tailor the system to meet our individual needs..but also the response I receive when I have a question or concern. It’s almost immediate and always thorough and helpful. (THANKS, KOJI!)

What would you say to other HR professionals about myStaffingPro?
This system is progressive, responsive and allows you to track your applicant from an incomplete application to their hire date. We have no regrets about converting to this system.

We would like to thank Dani for taking the time to tell us about her experience with myStaffingPro applicant tracking system.  For more information about her company, Ocean Dental, please visit http://www.oceandental.net/

Hiring Manager Cures for Compliance Woes

Sometimes handing over the hiring process to the hiring manager can be downright frightening. What are they going to say? What are they going to write? What will they post in the applicant tracking system that will be there FOREVER?

Although training can outline some steadfast rules, the tools in an applicant tracking system can drive the hiring process and reduce compliance risk.

The first tool, interview guides, provides a template for interview questions and scoring. Hiring managers can simply launch the interview guide to move step-by-step through the approved interview process. When finished, the hiring manager can rate the applicant based on the standardized scoring system.

If an applicant is deselected from the hiring process the second tool, reason codes, becomes available. When an applicant is updated to a deselected status, the hiring manager will be asked to select from a predefined list of reasons for updating the applicant’s status. This reason is then recorded and available for reporting purposes. Using reports, deselection reason codes can be analyzed for trends to improve the hiring process.

What applicant tracking tools do you use to manage the selection process?

Hiring Workflow Success is Just One Document Away

I’d like to share how one document saved the day for a franchisor. Before implementing myStaffingPro, each franchise had a manual, chaotic hiring process. Documents weren’t completed, steps were skipped, etc.

The applicant tracking implementation manager used the tools in myStaffingPro to create a universal application process and hiring workflow, but that still wasn’t enough to rein everyone in.   To close the gap,  the implementation manager created a simple, one-page reference guide with the complete hiring workflow.

The workflow included:

  • What needed to be completed at each step in the hiring process and its associated phase
  • The “qualified” and “unqualified” status for each step of the hiring process in myStaffingPro

Once completed, the workflow was then set as the new hiring guide for all franchisees. This simple, one-page document enabled them to get all of their franchisees on the same hiring process, cut down on user support, and improve compliance. We’ve since used this document to assist other clients in defining their hiring process during their applicant tracking implementation.

What do you use?

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