Originally posted on our CIO’s, Jennifer Brogee, blog. Read her complete “Free to Live” blog at http://jenniferbrogee.wordpress.com/.
As a society we don’t spend enough time celebrating a job well-done. We are always pressing on the next goal, finding another need to fill, and rarely stop and say “good job!”.
I keep a record of positive comments about our applicant tracking software, myStaffingPro, that have been passed on to me. I thought I would share some of the comments that have come from applicants applying for jobs. It’s a way to congratulate our product team on a job well done!
Check out these actual emails or support tickets from job applicants using myStaffingPro to apply:
Request. Support Code: 18431592
Thank someone at your company for making your on-line application process so easy.
Request. Support Code: 19374142
I wanted to commend you on an excellent site. The application and questioning process was very simple and quick. Thank you
Subject: Just Thank You
Your Web site is very easy to understand. The whole process is the best by far.
Request. Support Code: 28576810
Not a question or a problem!
I want to thank the individuals who are responsible for creating and maintaining the web site where I just completed an application for a _____, for the tremendous job they’re doing.
I have submitted many online applications over the last several months, but although the experience is never pleasurable, it was pleasurable indeed to have the opportunity to provide ___ with all of the information they requested in a highly readable format with as little effort as possible while also being able to provide them with additional information that I believe will be useful to them.
Your online application process is very, very much better than any other I’ve experienced. Thank you!
There is no question or problem. I just wanted to let you know that your online job application is one of the best I’ve ever filled out. Simple and efficient.
Subject: Visitor Email via Contact Form On Marketing Site
I just wanted to leave a comment. I was searching for a job on the ____ website and noticed it is powered by you. It is a great tool. I am very impressed. It is easy to use, it works, and, is very aesthetically pleasing. I could go on and on. Every time I am searching for a job and see powered by ____, I want to write those people and tell them their product needs a lot of help. It actually annoys me while searching for a job. It’s the opposite of your product. It never works right, it is ugly, etc. I hope you can try and persuade their customers to come to you. Maybe I should be writing them also. Have a great day.
And finally, for a good laugh… one of our help desk representatives had to share this unique experience with everyone in the company!
Live chat script:
Help Desk: Hello. How may I assist you?
Applicant: hi my name is jake and i am wanting to become a country music singer. i also know i need a manager and i have no idea what to do.
Help Desk: Hi Jake, I am a technical helpdesk for the application process and I don’t think I am able to help you. But, good luck to you.
At myStaffingPro, we pride ourselves on providing a High Touch Job Seeker Experience. If you are looking for an applicant tracking system that places as much value on the applicant experience as the user experience, please contact us at http://myStaffingPro.com or 800-939-2462.