Winning the Candidate Experience with Usability

On a recent episode of Two and a Half Men, Alan launched into a lengthy story to his current love interest.  In the middle of the story, she asked him to “skip to the end”.  Like Alan, sometimes we can get bogged down by the extraneous details.  Did I go on Tuesday or Wednesday, Tuesday, definitely Tuesday….no wait Wednesday….maybe it was Tuesday….anyways….

During your online application process, do you waste time with the extraneous?   Cutting out the fat is a balancing act between precision and value.  For example, when describing how to get to your office, do you need to provide directions from every corner of the earth as well as the landmarks along the way?  Or can you streamline the information by providing a local map and one-click access to Google Directions with your address automatically populated?  In addition, do you need emergency contact information before they are hired?

When composing your online application process, remember that the job seeker is a visitor.  One that deserves the information that they are looking for but one that can also leave at any time. To learn more, please visit

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