Part 2: Delivering a Remarkable Candidate Experience

Welcome back!  In Part 1: Delivering a Remarkable Candidate Experience, we discussed 6 ways to review your hiring process and identify the obstacles candidates face while trying to apply.  This time around, we’ll discuss how to keep them happy once they’ve applied.

5 Questions to Answer to Provide a Remarkable Candidate Experience Post – Application

  1. Dude, where’s my application?
    Once they’ve submitted an application, send them a confirmation message to confirm that it is complete and has been received.
  2. Have you made a decision?  No? How about, now?  Now? Now?
    Reduce your call volume and provide piece of mind by informing candidates when you are going to follow-up, and actually DO IT.
  3. How can I check in?
    Empower candidates with functionality to update their contact information and check the status of their application at any time.
  4. Hello?  Is anyone out there?
    Provide a hotline, email address, or live chat functionality for the candidate to contact a real person.
  5. Did you forget about me?
    Avoid the black hole perception by creating a continuous email workflow.  Utilize an email workflow to keep the candidates engaged and informed as you move them through the hiring process.

myStaffingPro is proud to be a silver sponsor of The Candidate Experience Awards.  For more information about The Candidate Experience Awards, please go to http://www.thecandidateexperienceawards.org.  To learn how to improve the candidate experience, please download myStaffingPro’s free guide

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s