Welcome back! In Part 1: Delivering a Remarkable Candidate Experience, we discussed 6 ways to review your hiring process and identify the obstacles candidates face while trying to apply. This time around, we’ll discuss how to keep them happy once they’ve applied.
5 Questions to Answer to Provide a Remarkable Candidate Experience Post – Application
- Dude, where’s my application?
Once they’ve submitted an application, send them a confirmation message to confirm that it is complete and has been received.
- Have you made a decision? No? How about, now? Now? Now?
Reduce your call volume and provide piece of mind by informing candidates when you are going to follow-up, and actually DO IT.
- How can I check in?
Empower candidates with functionality to update their contact information and check the status of their application at any time.
- Hello? Is anyone out there?
Provide a hotline, email address, or live chat functionality for the candidate to contact a real person.
- Did you forget about me?
Avoid the black hole perception by creating a continuous email workflow. Utilize an email workflow to keep the candidates engaged and informed as you move them through the hiring process.
myStaffingPro is proud to be a silver sponsor of The Candidate Experience Awards. For more information about The Candidate Experience Awards, please go to http://www.thecandidateexperienceawards.org. To learn how to improve the candidate experience, please download myStaffingPro’s free guide